Order support
Questions about an order, delivery timing, returns, or account updates.
Customer Service
Contact Panda Commerce
Use this page for order support, storefront launch projects, premium theme work, or AI commerce assistant setup. The fastest path is email.
Email support@pandacat.ai
Response target: within 1 business day
Start this conversation
Store launch project
Need a Medusa storefront, premium theme, CMS integration, or launch sprint.
AI commerce assistant
Ask about FAQ automation, product-aware support, and multilingual pre-sales help.
What to include in your email
- • your store or brand name
- • whether you need a launch, a theme package, or an AI add-on
- • your target launch window
- • your current platform, if you already have one
Fastest commercial route
If you need a production storefront quickly, ask for the 7-day launch sprint. If you already have Medusa, ask for the premium theme package first.